Updates For Our Clients

  • As we continue to monitor the impact of the novel coronavirus (COVID 19) we know a lot of you have questions. 
  • In our effort to assist you below are some guidelines and tips ensuring correct cleaning of our product lines.  It is important to note that these practices should be followed as a regular regime at all times – and should continue post COVID 19. 
  • Health organisations do confirm the virus can’t be transmitted through sweat, but it can live on surfaces for several hours and potentially days, making washing hands, avoiding contact with the face, social distancing, and wiping down equipment after each use crucial.
General Recommendations – All Product Lines
  • Have your clients wash their hands both prior and after class/session
  • Have hand sanitizer available
  • Practice social distancing 3 - 6 feet
  • Have your clients use the same piece of equipment for the entire workout – no sharing
  • Provide your clients with their own piece of equipment and / or have them available for sale
  • Your clients can then take them home and bring with them to class
  • If your facility does suspend programs, or faces closure, one can also turn to other delivery modalities to reach your clients
    • Online Streaming - thru Facebook Live, Zoom and other platforms. 
    • Private Facebook Groups
    • You can continue to teach your formatted classes – your clients have the equipment at home – and they still have you!  
    • Please check with your insurance provider to see if you need any additional coverage when streaming


  • We recommend soap and water using clean hands, sponge or small towel.  Use the same rule for hand washing – thoroughly clean the entire surface of the ball for at least 20 seconds
  • No excessive scrubbing is necessary – use gentle strokes
  • Thoroughly rinse with warm water
  • “Pat” dry with a towel.
  • Try to avoid rubbing the ball.  The uniqueness of the Bender Ball is its tactile, sticky surface.  Excessive rubbing over prolonged periods of time, can decrease the longevity of the surface area  
  • Let dry to ensure all excess moisture has evaporated

Disinfectant Wipes - some have asked about the use disinfectant wipes – as another precaution in addition to the above. 

  • Correct washing with soap and water is still recommended
  • The side effect to wipes is that they contain alcohol. 
  • With repetitive use over prolonged periods of time, the ball will slowly lose the tactile stickiness

Hardwood (fabric covered)

  • Wipe down thoroughly with disinfecting wipes on both sides and outside rim

Carpet (plastic)

  • Soap and water for at least 20 seconds OR
  • Disinfectant Wipes on both sides and rims

Foam Components

  • Disinfectant Wipes on entire surface

Plastic Components

  • Soap and water for at least 20 seconds OR
  • Disinfectant Wipes on all surface area


Please reach out to us if you have any questions or concerns.  We remain committed to the health and wellness of Canadians and we thank you for all of your support.    

Blanche Hold,
Fitness Marketing Group Inc